Ship It & More Claim Form

Please complete all required fields in the form below. Incomplete, inaccurate, or missing information may result in delays or denial of your claim.

For damaged shipments, clear photos of the item(s), original packaging, and shipping label are required. Additional documentation, including proof of value (receipt or invoice), may be requested to support your claim.

Once submitted, Ship It & More will file the claim with the carrier on your behalf. Carrier claims typically take up to 14 days for a decision (approval or denial).

If additional package insurance was purchased through Ship It & More, claims may take up to 30 days to process depending on the insurance provider.

Please note: All claims are subject to review and approval by the carrier and/or insurance provider. Ship It & More does not guarantee claim approval and is not responsible for denied claims. Submission of false or misleading information may result in claim denial.

Which Ship It & More location did you ship from? *

Your Name *

Phone *

Email *

Recipient name *

Address

Street Address

City

State

Country

Postal Code

Did you purchase package insurance through Ship It & More? *

Yes

If yes, what amount did you insure the item for?

Please describe the item in details. *

Please enter the value of the item *

How many items were shipped in a single box?

First picture: Please upload a picture of item before shipment

Second picture: Please upload copy of receipt to show value of item

Third picture: Please upload a picture of the damaged item

Forth picture: Please update a picture of the ouside of the box

Fith picture: Please upload a picture of the packing material used inside of box

Sixth picture: Please upload a picture of the shipping lable located on the box

Seventh picture: Please upload a picture of your receipt provided by Ship It & More

I certify that the information provided is accurate and complete to the best of my knowledge. *

Agree

Deny

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